PRIVACY POLICY
PMC Solar (Pty) Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pmcsolar.co.za (the "Site") or use our services.
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Information We Collect
​We may collect personal information from you when you interact with us, such as when you visit our website, inquire about our products or services, or engage with us on social media platforms. The types of personal information we may collect include:
- Name
- Contact information (such as email address, phone number, and postal address)
- Payment information (such as credit card details)
- Information you provide when you communicate with us or request support
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How We Use Your Information
We may use the personal information we collect for various purposes, including to:
- Provide and improve our products and services
- Process transactions and fulfil orders
- Communicate with you about your account or inquiries
- Send you marketing communications and promotional offers
- Respond to your questions, comments, and requests
- Comply with legal obligations
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Disclosure of Your Information
We may share your personal information with third parties for the following purposes:
- Service providers: We may engage third-party service providers to assist us in providing our products and services, such as payment processors, shipping companies, and IT support providers.
- Legal purposes: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
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Data Security
We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
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Your Choices
You have the right to opt out of receiving marketing communications from us by following the instructions provided in such communications. Please note that even if you opt-out, we may still send you non-marketing communications, such as those related to your account or transactions.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@pmcsolar.co.za
Effective Date
This Privacy Policy is effective as of 13 April 2024